Linux Support

We're looking for talented Linux support staff to join our expanding team in Huddersfield. We offer a relaxed working environment and a competitive salary.

Responsibilities

  • Dealing with customers over the phone, email and remote desktop
  • Working from a ticketing system and accurately logging all work and support queries
  • Working though set support tasks via procedures
  • Maintaining and troubleshooting Linux servers
  • Linux server administration via SSH
  • Bash scripting
  • OS/Application/Server debugging and problem solving
  • Develop & document new solutions for different customers
  • Analyze issues & create solutions for HW & SW problems
  • Varying project work

Essential

  • Must be a fast learner. Able to pick up new skills and work methods quickly.
  • Work in a results-driven environment where time is key
  • Intermediate to Advanced Linux commandline knowledge
  • Knowledge of a scripting language such as bash, perl, php or python
  • Experience with linux server services and related protocols such as DHCP, Postfix, Apache, MySQL, IMAP, SMTP
  • Be able to take direction and follow procedures

You will also have

  • Ability to confidently handle a range of Linux technical support issues
  • Excellent verbal and written communication skills
  • Good technical troubleshooting skills

Desirable

  • Degree in Computer Science or related subject
  • Experience with RedHat, Debian or derivatives

Apply with a covering note and CV to jobs@withsupport.co.uk

 

IT Support Contracts

Support contracts to cover all your IT and Telecoms with UK wide free call-out. Our friendly support staff provide on-site, telephone, email and remote support for workstations, servers and phone systems. We offer full Linux support as well as Apple and Microsoft.

 

Linux Business Servers

Linux servers to suit every requirement from drop-in Microsoft replacements to advanced firewalls, high availability, thin client servers and virtualisation. Our SME Business Server product provides your business with an IT solution taking care of networking, security, storage, email, backup, remote access and much more.

 

Distro Support Includes

  • Elastix / AsteriskNow / FreePBX
  • RedHat / CentOS / Scientific
  • Zentyal / smeserver / SUSE
  • Debian / Ubuntu / Linux Mint
  • Arch / Archbang / Gentoo
  • Fedora / Kubuntu / Xubuntu
  • Raspbian / Embedded Systems

Ubuntu Server & Desktop

Pre-configured Ubuntu server, desktop and thin client systems to suit your requirements. We offer drop-in Microsoft Server replacements and even migrate your existing Microsoft server or desktops and keep the applications you need.