
Support Contracts
We offer ad hoc (PAYG) support as well as support contracts with SLA's. Full support includes over the phone or video support, instant messaging, email and on-site where necessary. We can also book in physical network infrastructure work from small offices to football-field sized warehouses.
Our dedicated team of experts are all here in-house and we work quickly and efficiently to resolve any issues you may have. We also provide pro-active maintenance, upgrades, security work as well as break-fix. Although we specialise in Linux systems we also fully cover Mac or Windows desktop and server including interoperability between them all from small-scale offices to large multi site networks with 1000's users.
We support network infrastructure, switches, VPN, VLAN's, firewalls as well as high availibility systems and hosting. We're often supporting VMWare, proxmox, hyper-v, docker as well as iptables, pfsense & dreytek firewalls. It's pretty hard to find something we have not dealt with before!
Part of what we do is VoIP systems, so if you require FreeSWITCH or asterisk support we got your back there too.
Drop us a line on 01924 950 900 and tell us what you need. We are always happy to help while offering impartial advise.