Asterisk Support

We're looking for a talented Asterisk techie to join our expanding team in Huddersfield. This role requires in-depth knowledge of manual asterisk dial-plan configuration as well as experience with FreePBX.

Responsibilities

  • Dealing with customers over the phone, email and remote desktop/ SSH
  • Working from a ticketing system and accurately logging all work and support queries
  • Working though set support tasks via procedures
  • Maintaining and troubleshooting asterisk installations on Linux servers

Essential

  • An excellent telephone manor
  • Clear communication skills
  • Minimum 1yr experience with Asterisk
  • Basic grasp of the Linux commandline
  • Advanced use of the Asterisk CLI
  • Experience of using and maintaining FreePBX
  • Advanced use of one or more scripting languages: perl, python or bash
  • Fundamental understanding of VoIP including SIP

You will also have

  • Excellent verbal and written communication skills
  • Good technical troubleshooting skills
  • Ability to explain technical issues in easy to understand terms over the phone and in writing
  • A strong focus on quality
  • Excellent written and verbal communication and interpersonal skills
  • Good organisational skills

Apply with a covering note and CV to jobs@withsupport.co.uk

 

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